Terms, policies and your data
The agreements and policies for using Drasken Cloud, published by Drasken Labs Private Limited. Each page shows its version, the date it took effect and what changed.
Terms & policies
- Terms of serviceThe agreement for using Drasken Cloud: accounts, acceptable use, your data, fees, support, suspension and liability.In effect from 25 October 2026
- Acceptable-use policyWhat you may not do with Drasken Cloud, and what we do when the policy is broken.In effect from 25 October 2026
- Refunds and cancellationHow you cancel what you buy from Drasken Cloud, and when and how we give money back.In effect from 25 October 2026
- Service deliveryWhat Drasken Cloud delivers, how, where and when, and what to do if something you bought does not arrive.In effect from 25 October 2026
Privacy & data
- Privacy policyWhat personal data Drasken Labs Private Limited collects when you use Drasken Cloud, why, who we share it with, how long we keep it and your rights.In effect from 25 October 2026
- Cookie policyThe cookies and browser storage on the Drasken Cloud console, website and documentation: what each is for, how long it lasts and how to control it.In effect from 25 October 2026
- Data processingThe data processing addendum: how Drasken Labs handles the personal data in the content you run and store on Drasken Cloud.In effect from 25 October 2026
- Sub-processorsThe companies that help run Drasken Cloud and handle personal data: what each does, where it works and how we tell you before the list changes.In effect from 25 October 2026
Help & grievance
- Report abuseReport spam, phishing, malware, attacks, illegal content or copyright infringement coming from Drasken Cloud: where to write and what happens next.In effect from 25 October 2026
- Grievance officerHow to complain to the Drasken Cloud Grievance Officer about content, the service or personal data, how quickly we act and where you can appeal.In effect from 25 October 2026